bKash & Nagad: Funds typically arrive within 3 to 10 minutes. During busy periods – especially after major matches – it may take up to 30 minutes.
Rocket: Usually between 5 and 15 minutes.
Bank Transfer: 1 to 3 hours on business days; carried over to the next business day on public holidays.
Minimum withdrawal amount: bKash/Nagad ৳200, Rocket ৳300, Bank ৳1,000.
Key Terms: KYC verification must be completed before you can withdraw, and bonus balances cannot be withdrawn until the wagering requirement is met. To get started, Log in and go to the "Financial Transactions" section.
Required information:
• Full name (as per NID)
• An active Bangladeshi mobile number (bKash/Nagad linked is a plus)
• Email address
• Date of birth (to verify 18+ age)
• Your preferred username and a strong password
Registration steps: Enter your details → verify OTP on your mobile → your account is ready.
KYC verification: For large withdrawals, you'll need to upload a photo of your NID after registration. You can do this later, but uploading it early avoids delays on your first withdrawal.
Only one account is allowed per mobile number. Right now, Sign Up and claim your 120% welcome bonus.
xsport age policy: You must be at least 18 years old. This isn't just a rule – it's the foundation of responsible gaming.
Verification Method:
• Date of birth is collected during registration
• Age is verified during KYC by scanning your NID
• Additional documents may be requested in suspicious cases
If you register with false information: The account will be permanently closed and the balance may be forfeited.
A note for parents — if you suspect your child is using xsport, please contact us at support@xsport.ws. We will investigate the account. Read more Responsible Gaming page.
🟢 Live Chat (Fastest):
• Availability: 24 hours, 7 days
• Average response time: 3–5 minutes
• Languages: Bengali & English
• Access: After logging in, click the chat button at the bottom of the screen
📧 Email Support:
• Address: support@xsport.ws
• Response time: Within 2–4 hours (on business days)
• Best for complex issues or KYC-related problems
💬 Social Media:
• You can also message us on our official Facebook and Telegram pages
• Good for general inquiries
For urgent matters (account issues, suspicious transactions), always contact us via live chat – it's the fastest way to get help.
VIP tiers:
| Tier | Monthly bets | Cashback |
|---|---|---|
| 🥉 Bronze | ৳10,000+ | 3% |
| 🥈 Silver | ৳50,000+ | 5% |
| 🥇 Gold | ৳1,50,000+ | 8% |
| 💎 Platinum | ৳5,00,000+ | 12% |
| 👑 Diamond | By invitation | Custom |
VIP Benefits: Faster withdrawals, higher withdrawal limits, a dedicated account manager (from Platinum), access to exclusive tournaments, and a special birthday bonus. Details On the bonus page See.
If a match is cancelled entirely: All bets are voided and the full stake is returned to your wallet — typically credited within 24 hours.
If a match is closed after a specific over (cricket):
• If a result is declared under DLS method, bets are settled accordingly
• If the minimum overs are not completed (5 overs in T20, 20 overs in ODI), the bet is voided and refunded
For live betting: The result may be settled based on the state of play at the moment the live bet was confirmed — specific rules Terms & Conditions Read.
For any settlement queries, contact live chat with your bet ID.
Popular sports list:
• ⚽ Football: Premier League, La Liga, Bundesliga, UCL, FIFA World Cup. Markets: Match Winner, Half Time/Full Time, BTTS, Over/Under Goals.
• 🎾 Tennis: Grand Slam, ATP, WTA Tour. Bet on set winners and game handicaps.
• 🏸 Badminton: Popular among Bangladeshis – BWF World Tour events covered.
• 🏀 Basketball: NBA season and playoffs.
• 🎱 E-Sports: CS2, Dota 2, Valorant — growing fast among younger bettors.
How to bet: Log in → Go to "Sports Events" → Select your sport and match → Check the odds → Enter your amount and confirm.
In-play betting on live matches gives you the widest range of markets. To learn more, Sports Events See.