📋 Legal Information

Terms & Conditions – xsport Bangladesh Online Gaming Platform Terms

Please read these terms before using xsport. Written in plain English — no complicated legal jargon.

Last updated: July 2026

Account Rules

Clear rules on registration, age verification, and identity confirmation.

Betting & Payouts

Rules for bet acceptance, cancellation, and payout calculation — all clearly stated.

Bonus Terms

Specific terms covering rollover requirements, validity periods, and bonus usage.

Security Policy

Account security, fraud prevention, and the protection of your personal information.

Financial Transactions

Rules regarding deposit and withdrawal limits and processing times.

Responsible Gaming

Rules on self-exclusion, limit setting, and underage protection.

01 General Introduction & Acceptance

By using the xsport website, mobile app, or any of our services, you automatically agree to these Terms & Conditions. Please read them carefully before creating an account or logging in for the first time.

These terms serve as a legally binding agreement between xsport and all its users. We have aimed to keep everything clear and straightforward so there is no room for confusion. If anything is unclear, reach out to our support team — they are always ready to help.

Important: If these Terms & Conditions are updated, we will notify you via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

02 Eligibility & Registration

Age Requirement

You must be 18 years of age or older to open an account with xsport. We reserve the right to verify your age, and any account found to belong to a minor will be closed immediately.

One person, one account

Each person may register only one account. Creating multiple accounts is strictly prohibited. If detected, all associated accounts will be terminated and all balances may be permanently forfeited.

Accurate Information

During registration, you must provide your real name, date of birth, and mobile number. Incorrect or fabricated information will prevent account verification and may result in withdrawal delays.

  • National ID number or passport number must be valid
  • The registered mobile number must belong to you
  • The payment method used must be in your own name
  • You may be required to submit documents for KYC verification if needed

03 Account Management

You are solely responsible for the security of your xsport account. Never share your password with anyone or allow others to access your account.

Account Security

  • Use a strong password (a mix of letters, numbers, and symbols)
  • Keep Two-Factor Authentication (2FA) enabled
  • Avoid logging in on public WiFi
  • Report any suspicious activity to Support immediately

Inactive Accounts

An account will be marked as inactive if there has been no transaction or login for 12 consecutive months. A monthly maintenance fee may apply to inactive accounts. To reactivate, simply log in and complete identity verification.

04 Deposits & Withdrawals

Xsport currently supports transactions via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Transaction Type Minimum Daily maximum Processing Time
BKash / Nagad Deposit৳100৳50,000Instant
Rocket Deposit৳200৳40,0002–5 minutes
Bank Transfer৳1,000৳2,00,0001–3 hours
Mobile Banking Withdrawal৳300৳50,0003 minutes on average
Bank Withdrawal৳2,000৳1,00,0002–4 hours

Withdrawal Conditions

  • KYC verification must be completed before making a withdrawal
  • Withdrawals must be made through the same method used for the deposit (exceptions may apply in certain cases)
  • Additional verification may be required for suspicious transactions
  • Only the principal balance can be withdrawn if the bonus rollover has not been completed

05 Betting Rules

The following rules apply to all bets placed on xsport. Once a bet is confirmed, it generally cannot be cancelled.

Bet Acceptance & Rejection

Xsport reserves the right to accept or reject any bet. Bets placed at incorrect odds due to a technical error may be voided, in which case the original stake will be refunded.

Live Betting

  • Disconnection during live betting is subject to bet confirmation
  • Bets placed after a match result has already been determined will be voided
  • Live odds can change at any moment

Result Determination

All bet outcomes will be determined based on the official results of the relevant sports authority. If a match is abandoned, postponed, or incomplete, xsport's policy will apply — typically a refund will be issued.

Please note: In case of any dispute regarding betting outcomes, xsport's decision is final. However, you may request a review through our complaints process.

06 Bonuses & Promotions

Xsport regularly offers bonuses and promotions. Each bonus comes with its own terms, which will be clearly stated on the offer page.

Rollover (Wagering) Requirements

Most bonuses require a specified number of wagers before withdrawal. For example, a 10x rollover means that if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before you can withdraw it.

Bonus Validity

  • Welcome Bonus: expires if not used within 30 days of deposit
  • Reload bonus: typically valid for 7 days
  • Free bet: must be used within 24–72 hours of being issued

Bonus Abuse

Misuse of bonus offers — such as claiming bonuses across multiple accounts, arbitrage betting, or exploiting the system in a coordinated manner — is strictly prohibited. If detected, the bonus and any associated winnings will be forfeited.

07 Prohibited Activities

The following activities are strictly prohibited on xsport. Violating these rules will result in account termination, forfeiture of all balances, and may lead to legal action.

  • Involvement in match fixing or sports manipulation
  • Creating an account using someone else's identity
  • Use of stolen payment cards or accounts
  • Placing bets using software bots or automated systems
  • Attempting to launder money or process illegal funds
  • Exploiting system vulnerabilities or bugs for unfair advantage
  • Threatening or harassing other users

Warning: If suspicious activity is detected, we reserve the right to suspend the account immediately. Transactions may be placed on hold until the investigation is complete.

08 Responsible Gaming

Xsport believes gaming is for entertainment — not a solution to problems. We encourage every user to play responsibly.

Our Responsible Gaming Tools

  • Deposit Limits: Set daily, weekly, or monthly limits
  • Bet Limits: Set your own maximum stake per single bet
  • Session Time: Automatic break after exceeding a set play duration
  • Cooling-off: Account pause from 24 hours up to 6 months
  • Self-Exclusion: Option to permanently close your account

If you or someone you know is struggling with a gaming addiction, please reach out to our support team. To learn more, Responsible Gaming View page.

09 Privacy & Data Protection

Xsport takes the protection of your personal data seriously. We never sell your information to third parties.

  • Your information is used solely for account management and security purposes
  • Payment information is secured with 256-bit SSL encryption
  • Information may be disclosed to authorities when required by law
  • To view or delete your data, please contact support

For more details, visit our Privacy Policy Read.

10 Account Closure & Restrictions

Xsport reserves the right to temporarily or permanently close an account under the following circumstances:

  • Any breach of these Terms & Conditions
  • Providing false information or identity fraud
  • Suspicious or unusual betting activity
  • As required by legal or regulatory authorities
  • If KYC verification is not completed, after a certain period

To close your account yourself

You can request account closure at any time by contacting our support team. If you have a remaining balance, please withdraw it before closing.

11 Changes to Terms

Xsport reserves the right to update these Terms & Conditions at any time. For significant changes, at least 7 days' notice will be given.

If you do not agree with the updated terms, you may close your account. However, continuing to use the platform after changes have been made will be considered acceptance of the new terms.

Last updated: July 2026. Compared to the previous version, the bonus rollover policy and KYC process have been clarified.

12 Contact & Complaints

If you have any questions about these Terms & Conditions or wish to raise a complaint, please contact us:

  • Email: support@xsport.ws
  • Live Chat: Available on the platform 24/7
  • Response time: Usually within 24 hours

We take all complaints seriously. Once a complaint is submitted, you will receive a tracking number to monitor its progress.

General Inquiries

Frequently Asked Questions

Yes, the xsport website is fully mobile-friendly. Opening xsport.ws in any smartphone browser — Chrome, Firefox, Samsung Browser, and others — gives you the full app-like experience. Sports Betting, Live Casino, lottery, deposits, withdrawals — everything is available right from your mobile browser.

The app does offer a few extra perks — such as push notifications, faster loading, a home screen shortcut, and the ability to view your balance in offline mode. To get those, xsport App Downloading the app is recommended. However, if you prefer to use the browser, no features will be missing — you will only lose access to push notifications.

This is usually caused by one of two things — either the app on your phone is running an outdated version, or there is an issue with your internet connection.

Asking to update: Download the xsport app directly from our website /app Download from the page. It comes as an APK file on Android, so you will need to enable "Install from unknown sources" in your settings. Uninstall the old app before installing the new version.

App not opening: Start by restarting your phone. If that does not help, clear the app cache (Settings → Apps → xsport → Clear Cache). If the issue persists, uninstall and reinstall the app — your account data is stored on our servers, so nothing will be lost. If you are still experiencing problems, contact us via live chat.

✅ Terms & Conditions read

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Accept the terms and enjoy everything xsport has to offer. Get a 120% bonus on your first deposit.

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